Terms of Service

Thank you for choosing our services. Please read these Terms of Service carefully before using our website.

  1. Sales and Refunds: We do not accept change-of-mind returns as a general policy. However, nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law (ACL), including consumer guarantees that cannot be excluded by agreement. Where a product fails to meet a consumer guarantee, our preferred remedy is a refund, you will not be required to return the item. We ask that you contact us within 10 days of receiving your order where possible to help us resolve your matter promptly. Your ACL rights are not affected if you contact us after this period.
  2. Pricing and Product Details: We strive to provide accurate pricing and product information. However, occasional errors or omissions may occur. We reserve the right to correct any inaccuracies and update information without prior notice.
  3. Service Limitations: While we make every effort to ensure the availability and accuracy of our services, there may be instances where we need to modify, suspend, or terminate certain aspects of our services. This includes taking down a product if necessary.
  4. Product Variations: Product images displayed on our website are for illustrative purposes only. Actual products may vary slightly due to factors such as manufacturing processes, materials, and individual artistic touches. We assure you that any variations are minimal and do not compromise the quality or functionality of the product.
  5. Shipping and Delivery: We partner with trusted shipping carriers to deliver your orders. While we strive to provide accurate shipping estimates, please note that delivery times are subject to variables beyond our control, such as weather conditions and carrier logistics. We appreciate your understanding in such situations. We are not responsible for any damage that may occur during transit, but we will work with you to support any issues that arise.
  6. Liability Limitation: To the fullest extent permitted by law, we exclude liability for any indirect, incidental, or consequential damages arising from your use of our products or services. Nothing in these Terms is intended to limit, modify, or exclude any consumer guarantees, rights, or remedies that cannot be excluded under the Australian Consumer Law or any other applicable legislation. Where our liability cannot be excluded by law, it is limited to the extent permitted, which may include, at our option, the re-supply of services or payment of the reasonable cost of having goods or services replaced or re-supplied.