Privacy Policy

Last updated: 3 June 2026

Protecting your privacy is important to us. Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal information.

  1. Information Collection: We collect necessary information to process your orders, such as your name, email address, postal address, and payment details. We only collect what is essential to provide you with our services. This information is collected and managed in accordance with the Australian Privacy Principles under the Privacy Act 1988.
  2. Information Use: We use the collected information to fulfil your orders, communicate with you about your purchases, and provide you with a personalised experience. Your information is handled with the utmost care and is never shared with unauthorised parties.
  3. Cookies and Tracking: We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyse website traffic, and customise content. You can manage or disable cookies through your browser settings, though certain features of our website may not function properly without them. A cookie consent notice is displayed on your first visit to allow you to manage your preferences.
  4. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to facilitate certain aspects of our services, including:
    • Shopify — our ecommerce platform, which processes order and customer data on our behalf. Please refer to Shopify's Privacy Policy for details on how they handle your information.
    • Afterpay — a buy-now-pay-later payment provider that collects and processes payment information independently. Please refer to Afterpay's privacy policy for details.
    • Shipping carriers and other payment processors as required to fulfil your order.
    These providers have access to your information only to the extent necessary to perform their functions and are obligated to protect it in accordance with applicable privacy laws and regulations.
  5. Information Security and Retention: We implement robust security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Your data is stored securely and treated as confidential. We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
  6. Your Rights: Under the Privacy Act 1988, you have the right to request access to, correction of, or deletion of your personal information. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.

    To exercise your rights or if you have any questions or concerns regarding your privacy, please contact us at:
    Email: contact@narrafields.com.au
  7. Updates to This Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.